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Board of action cards from the change process, close up

SHAPING CHANGE.
A NEW STRATEGIC DIRECTION
FOR HR

Starting Point

The client set out to introduce the HR business partner model. What began as a request to design one organisation-wide information event grew into a strategically significant project: "Admin 4.0". Responsibility was to pass from the project team to the managers of the HR department. That handover needed a clear, far-reaching strategic vision, and none existed yet. The situation opened the door to a deeper strategic realignment and ultimately led to change being implemented and adopted more effectively across the whole company.

Industry

Public transport

Service

Guiding a change and vision process, including coaching and training for the managers involved

Thematic Comparability

Culture and values, Vision development, Leadership enablement, Communication support, Team workshops

Goals

  1. 1

    The HR managers and the "Admin 4.0" core team have clarified mindset, responsibility and roles constructively and strategically, share a common vision and understanding of values, and can actively shape the change and take their people along

  2. 2

    Vision, mission and why for the HR department are developed and established across all teams through the "Zukunftsbilanz" and further measures

  3. 3

    Managers are equipped to lead the way in this transformation and to set an example. Communicating results and process has become part of their craft

  4. 4

    Newly formed teams have grown together and worked through the new concept along with its opportunities and risks, so every member can contribute to the transformation in their own way

Graphic of the change train, from active blockers through to visionariesModeration cards on the table, one of them reading end customerBoard headed What, covered in sticky notes about key figuresWhiteboard with the words Next Step handwritten in redTop-down view of pens and workshop material on a wooden table

Approach & Impact

In "Admin 4.0" the existing project management was complemented by thorough change management. Clarity between line and project came from defining roles and processes for the handover of responsibility and the implementation of "Admin 4.0". Vision, mission and the why for 2022 were developed for the HR board area. Managers were trained in personality, change, communication and leadership. That training accompanied their move into new responsibility for delivering the strategy and "Admin 4.0". The rollout ran on a communication concept covering mood barometers, Zukunftsbilanzen and growth plans in every team.

1 SHARED VISION FOR THE FUTURE

The shared vision unites everyone involved through the change

360° LEADERSHIP DEVELOPMENT

Managers grow at every level and take responsibility for the change process

100% STRATEGIC CLARITY

One clear direction forward for every team and every manager

Role pm.result

Advising and guiding the whole programme, designing and running the key events, developing a change architecture and communication roadmap, advising, coaching and training the managers involved, and delivering the "Zukunftsbilanz" format with team and values workshops including mood barometers in every team.

READY FOR
THE FUTURE?

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